With brands like Amazon providing drone delivery, to Uber disrupting the taxi market, merely keeping up, never mind differentiating, is becoming a constant challenge. In this fast paced digital world where customers expectations are ever increasing, how do you stand out?
What the leading businesses have in common is that they place the customer at the centre of their organisation. In a keynote speech, Tim will inspire audiences about understanding customer behaviour and what it takes to create this customer centricity. The growth benefits are huge.