Heather Townsend

Heather Townsend is always up for a challenge. Perhaps this is why she specialises in helping accountants, lawyers & market consultants to sell themselves. Predominantly, she offers guidance on how to take the final step towards a partner or how to create work-winning conversations with new clients. Heather tackles the really difficult bit; she openly discusses tactics of perseverance, insisting on how break the ice and kick the door down to get a meeting with a potential client.

Heather Townsend is an award-winning author of 4 books; 'The FT Guide To Business Networking', 'The Go-To Expert', 'How to make partner and still have a life' (co-authored with Jo Larbie), and 'Poised for Partnership'. Her work as a writer comes as a reassurance that Heather is a known and credible expert in the areas of marketing, 'selling yourself' (e.g. networking, winning new clients, being the go-to expert), practice management and professional progression in careers.

In fact, over the last 12 months Heather has supported her clients in building their profiles, differentiate themselves, grow their reputation. In the process, Heather's clients added over £1 million in fees to their client portfolio and often made partners. These include:
- An audit client securing a £200k contract with a new utilities company client
- A 120+ accounting firm being 6 months ahead of forecast as a result of our work together
- A 150+ global consulting firm used our Go To Expert programme as an entry for a prestigious award.
They used Heather's programme as they have tangible proof that it has impacted the top and bottom line of their firm, and been a driver in helping them generate new clients to achieve a target of 27% annual revenue growth.