Joy Marsden

Joy Marsden

Speaker Joy Marsden is Inspiring the World's Professionals
Speaker Joy Marsden is a highly sought after keynote speaker, inspirational trainer and coach working in Business and Education. Her down to earth yet powerful insights sharpen self-leadership skills and increase personal power. Joy's approach is quite simply a breath of fresh air, entertaining and knowledgeable. Speaker Joy Marsden can authentically deliver high-profile results and make her audiences strive for success.

Joy is a highly sought after speaker with an uncanny ability to help her clients to create winning habits that turn personal achievements into organisational success. With over 20 years of business experience in fields as diverse as a customer liaison specialist, technical textile design, project management, marketing and area sales management; Joy incorporates a powerful mix of strategy and real world insights in her programmes.

In organisations today people are experiencing the tough challenges of change and more than ever, are realising the need to maintain a vibrant, easy-to- work in culture that people can not only thrive in but also want to continue to work in. Speaker Joy Marsden is helping people in organisations throughout the UK & Europe to bring a purpose filled, healthy perspective to the work they do in their workplace, their community, their university or school. Joy's unique Stepping for Success Programme is helping people to take the steps needed to lead and motivate themselves and their teams through intense times of challenge and change.

Her message based on CBT and solution based thinking is supported by practical tools and techniques, applies to organisations of all sizes across all sectors.

Speaker Joy Marsden is working internationally, with leaders who are committed to change and ready for results. Her approach is quite simply a breath of fresh air, entertaining and knowledgeable. Joy gets her message across to audiences with style and real authenticity. The essence of her message: Keep Stepping through challenge, engage with others effectively, stay motivated and achieve success.
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Keynotes

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THE KEEP STEPPING!®

Why Choose Keep Stepping?

The Keep Stepping model is based on three principles. Each can be used as a stand-alone keynote/programme or as in most cases a mix of all three to cater for more bespoke client needs.
Keep Stepping is making a difference to people in the areas of dealing with Change and Challenge,
Stress Management, Motivation, Leadership and Personal Performance.
Keep Stepping Success Step Up, Step Out, Stand Out is a simple concept with meaningful insights that is helping people both personally and professionally. It is uniquely designed is making a real difference in the lives of the people who engage with the material.


Step Up
Shred the things that don't serve you, tune in to right priorities, engage for optimum effect and maintain a healthy perspective on current issues. Understand how your uniqueness can give you a competitive edge.

Step Out
Learn how to continually grow in your role and use your strengths for the benefit of the team. Watch out for those the 'ego' moments so that everyone in the team can position themselves for growth and success. Understand the current climate of your organisation and remain open to possibilities, understand how to deal with the changes and challenges you face.

Stand Out
Putting service at the heart of everything you do and maintaining a vibrant community in the workplace to ensure that your customers are not just delighted but amazed with your work and service. Make sure that what your customers say about you is feeding your success and not slashing your reputation.
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Stepping up! Key Self-Management Skills For Customer/Client Engagement

The competition will always be there but are you skilled in building client relationships that last and do you know why some of your client relationships don't last?

Self-management tips for leaders who care:
- Developing a customer centred approach
- Leveraging your strengths to strengthen customer relations
- Four key areas you cant ignore in customer engagement
- Creating WOW moments with your customers without spending more money
- Understanding perceived value from the clients point of view
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Stepping Out! Self-Leadership For Strong Team Players

This masterclass is not for the faint-hearted, but if you're serious about becoming a strong team player and being part of a team that pulls in the same direction; these self-leadership skills will catapult you to a position of advantage to create stronger team dynamics.

- Bring to the service skills that lie dormant
- What to do when the team doesnt gel together
- Letting go of pride to bring out the best in others
- Optimism is the best option, but we dont use it at work
- Understand what to do when working in a challenging team environment
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Stepping Out! Self-Mastery Skills For Exceptional Leaders

Self-mastery goes far beyond using everyday leadership skills. It's based on utilizing deeply driven values that cannot be erased and is often the backbone of any successful organisation.

Self-mastery enables you to make a positive contribution both professionally and personally:
- Ways to step up not give up in the midst of challenge
- Why serving as a leadership style is a requirement not an option
- Why a culture of gratitude in you and your organisation will make you stronger
- How to engage others and create goals within the goals
- How to leave a legacy you can be proud of

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