Stephen Frost

Stephen Frost

Stephen Frost is one of the world’s leading experts on inclusion, diversity, and leadership. His extensive knowledge in the field has led him around the world, where he has successfully assisted companies and worked in consultancy and communications.
Stephen Frost is a globally recognized diversity, inclusion and leadership expert who works with clients to embed inclusive leadership in their decision-making.

Stephen Frost started his career in advertising, where he worked on disability and age awareness campaigns. From 2004-2007, he served as Workplace Director at Stonewall, a leading British LGBT rights organization. In this position, he grew the Diversity Champions programme to the largest of its kind worldwide with more than 600 members. He launched the UKs first LGBT recruitment guide, established the Stonewall Leadership Programme, and developed the Workplace Equality Index, which has since become the standard applied across most leading employers.

From 2007-2012 he was Head of Diversity and Inclusion & Chief of Staff for the London Organizing Committee, responsible for designing, leading, and implementing the inclusions programs for the London Olympic and Paralympic Games. Responsibilities included diversity across a workforce of 200,000 people, $2 billion procurement spend, accessibility at 134 venues, and 57 delivery functions to inclusivity in an 11 million ticket programme.

In 2012 Stephen Frost founded Frost Included, a consulting firm which delivers tailor-made diversity and inclusion strategies to businesses and organizations. He teaches Inclusive Leadership at Harvard Business School, Singapore Management University, and the Paris Institute of Political Studies, and serves as an Advisor to the British Government and the White House. In 2014-15, he worked in-house at KPMG as Head of Diversity and Inclusion.

Stephen Frost is the author of The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies (Kogan Page, 2014) and Inclusive Talent Management: How Businesses Can Thrive in an Age of Diversity (Kogan Page, 2016). He is a former Hertford College Scholar at Oxford University and Fulbright Scholar at Harvard. In 2010, he received the Peter Robertson Award for Equality and Diversity Champions and in 2011 he was named a 2011 Young Global Leader by the World Economic Forum. He was recently voted one of the top 100 influential LGBT people in the UK.

Drawing on his ample and varied experience, Stephen Frost gives transformational keynotes that are tailored to the needs of your organization. His expertise within the fields of inclusion, leadership and diversity provide the basis for the actionable, value-creating strategies that he delivers.
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Keynotes

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BIAS & DECISION-MAKING

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DIVERSITY TO A DEADLINE: HOW WE CREATED EVERYONE’S LONDON 2012 OLYMPIC GAMES

The 2012 London Games are recognized as the most diverse, inclusive, and successful ever. As head of diversity and inclusion at the London Organizing Committee of the Olympic Games and Paralympic Games Ltd., speaker Stephen Frost was responsible for incorporating diversity and inclusion across the 200,000-person workforce, volunteers, and contractors, as well as in the $2 billion procurement program and all aspects of service delivery. Frost will share how diversity and inclusion were embedded in 57 departments, 134 venues, and 8,000 torchbearers and resulted in reduced recruitment costs and contributed to supply chain savings of over $150 million.

By attending this session, you will learn how to:
1. Embed the principles of diversity and inclusion in mass recruitment in order to achieve unprecedented diversity and save on expenditures
2. Integrate supplier diversity in the procurement process to improve the performance of large organizations and provide opportunities for small businesses
3. Deliver groundbreaking customer service, inclusive to all
4. Implement successful, systemic change program using deadlines, scrutiny, and expectations as drivers for delivery
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REAL INCLUSION – COURAGE, CREATIVITY AND TALENT

Many organizations have talented Diversity Officers and operate Diversity 101 programs; however, they may find to get the most out of their program they need to upgrade to inclusion 3.0. Diversity is great, but so is bringing differences together in one team, and often this second imperative is forgotten in the pursuit of the former.

Without inclusion, diversity can fail. Stephen offers a powerful, humorous and compelling argument for inclusion, based on empirical evidence from around the world combined with the latest Harvard research. It is a thought provoking, challenging and informative opportunity to refresh the believers and convert the currently unconvinced to Real Inclusion!
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REAL LEADERSHIP – FACING UP TO FAILURE

In corporate life, there can be a constant, sometimes overwhelming pressure to demonstrate perfection and be seen as successful. Yet research and empirical case study evidence shows us that we often learn most when we fail.

Furthermore, without permission to fail, we may never take the risks essential to allow us to succeed in the future and consequently inhibit our future development.

Real Leadership is about finding the courage to take risks personally and to develop a team environment that encourages strategic risk-taking. Not blind courage. Its about courage coupled with creativity and strategy. This presentation explores the principles of real leadership principles that any one, at any level, can exercise any day of the week.

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