Andy Hanselman

Andy Hanselman

EXPERT ON CUSTOMER SERVICE, CULTURE AND COMPETITIVE ADVANTAGE
Andy Hanselman is a business improvement expert, consultant, author, and speaker who helps businesses and their people create competitive advantage by 'Thinking in 3D'! That means being 'Dramatically and Demonstrably Different from their competitors. He has more than 25 years experience researching, working with, learning from, and speaking about successful winning businesses, their leaders, and their employees. This diverse experience has helped him identify 7 common characteristics in successful 3D Businesses that help them get ahead and stay ahead of their competitors.

Andy Hanselman helps businesses, their leaders and their people improve their competitiveness, their customer service and their culture by Thinking in 3D - being Dramatically and Demonstrably Different. In his latest book Think in 3D! The 7 Characteristics of Dramatically and Demonstrably Different Businesses Andy shares what these 3D Business's have and do that sets them apart from their competitors and become successful.

A down-to-earth and pragmatic speaker, Andy Hanselman brings these things to life in his presentations. From high impact keynotes that wow audiences to longer in depth interactive masterclass sessions that provide specific solutions, he offers a challenging, refreshing and relevant approach in todays ever-changing, fast-paced world. Not one for jumping on the latest fad, he instead offers proven, transferable methods that help audiences make it work for them. Andy Hanselman offers speeches tailored to overcome the specific challenges that a business is facing. Recognised for his engaging and humorous approach, his stimulating, motivational and practical style offers real solutions to todays business problems.
Send a request
Price from: £ 2,000

Keynotes

Send a request

Creating Customer Delight!

How 3D Businesses deliver remarkable customer service consistently. Real insights and examples of businesses that wow their customers and exceed their expectations thats the delight bit!
Send a request

Think in 3D!

This is all about winning businesses establish a Dramatic Difference, and crucially, Demonstrate it to ensure they stand out from the crowd!
Send a request

Valuing Our Values!

How 3D Businesses establish, promote and reinforce a culture (the way we do things around here) that creates real competitive advantage.
Send a request

The 7 Characteristics Of 3D Businesses

An insight in to what Dramatically and Demonstrably Different businesses do and how they do it to get ahead, and crucially, stay ahead, of their competitors.
Send a request

Leadership – The 3D Way!

The key characteristics that differentiate 3D leaders from the rest its about establishing a vision that stimulates, excites and inspires and getting buy in from their people.
Send a request

Forget CRM, Think MCR! Maximise Your Customer Relationships!

3D Businesses proactively give the best to, and get the best from their customers to maximise relationships, opportunities, repeat business and referrals! This session highlights how they do it.
Send a request

Make Things Better – That’s InnovatiON!

Andys definition of innovation is the successful exploitation of new ideas and this session explores how 3D Businesses consistently get better at what they do in the areas that count.
Send a request

Revolutionise Your Bottom Line!

A practical session that highlights how 3D Businesses do it. No spreadsheets or financial trickery, but real proven processes for improving profitability and getting everyone profit focused.

Send a request

We will respond within 24 hours

Other speakers

Cathy O Dowd
Cathy O Dowd
Gina Gardiner
Gina Gardiner
Alan O
Alan O\'Neill
Peter Fisk
Peter Fisk
Wayne Hemingway
Wayne Hemingway
Joan Latta
Joan Latta
Vijay Govindarajan
Vijay Govindarajan
David Bryon
David Bryon
Alan Moore
Alan Moore
Jane Sunley
Jane Sunley
Miriam Staley
Miriam Staley
Graham Davies
Graham Davies