EXPERT ON CUSTOMER SERVICE, CULTURE AND COMPETITIVE ADVANTAGE
Andy Hanselman is a business improvement expert, consultant, author, and speaker who helps businesses and their people create competitive advantage by 'Thinking in 3D'! That means being 'Dramatically and Demonstrably Different from their competitors. He has more than 25 years experience researching, working with, learning from, and speaking about successful winning businesses, their leaders, and their employees. This diverse experience has helped him identify 7 common characteristics in successful 3D Businesses that help them get ahead and stay ahead of their competitors.
Andy Hanselman helps businesses, their leaders and their people improve their competitiveness, their customer service and their culture by Thinking in 3D - being Dramatically and Demonstrably Different. In his latest book Think in 3D! The 7 Characteristics of Dramatically and Demonstrably Different Businesses Andy shares what these 3D Business's have and do that sets them apart from their competitors and become successful.
A down-to-earth and pragmatic speaker, Andy Hanselman brings these things to life in his presentations. From high impact keynotes that wow audiences to longer in depth interactive masterclass sessions that provide specific solutions, he offers a challenging, refreshing and relevant approach in todays ever-changing, fast-paced world. Not one for jumping on the latest fad, he instead offers proven, transferable methods that help audiences make it work for them. Andy Hanselman offers speeches tailored to overcome the specific challenges that a business is facing. Recognised for his engaging and humorous approach, his stimulating, motivational and practical style offers real solutions to todays business problems.